Compare
Every Option for Maintaining Your Software.
We'll be honest about when Services IS the right choice — and when it isn't. You deserve a clear picture before you commit.
Side by side
How the options compare.
An honest look at every realistic choice for a non-technical founder managing live software.
| Feature | Do Nothing | Part-time Freelancer | Full-time Hire | In-house Team | SocioFi Services |
|---|---|---|---|---|---|
| Monthly cost | $0 | $500–2,000 | $8,000–15,000 | $30,000+ | $499–1,999 |
| Response time | Never | 1–3 days | Hours (if available) | Hours (if available) | 1–24 hours (SLA) |
| Security patches | No | Sometimes | Sometimes | Yes | Yes |
| Knows your codebase | No | Sometimes | Yes | Yes | Yes |
| Available 24/7 | No | No | No | Sometimes | Yes |
| Monitoring | No | No | Sometimes | Sometimes | Yes |
| Bug fixes | No | Yes | Yes | Yes | Yes |
| Feature additions | No | Yes | Yes | Yes | Growth & Scale |
| Knows your history | No | No | Yes | Yes | Yes |
| One vendor accountability | No | Sometimes | No | No | Yes |
Honest assessment
Is Services right for your situation?
We turn away clients who are not a good fit. Here's how to know before you contact us.
When Services IS the right choice
- Solo founder without a tech teamYour product is live. You have no engineer. You need someone watching it full-time without hiring full-time.
- Product built by an agency that disappearedYou have running software, no documentation, and no one who knows the codebase. We audit it and take over.
- In-house team overloaded with new featuresYour engineers are building — not watching. Maintenance falls through the cracks. We cover the gap.
- AI agents that need human oversightYou are running agents in production and need accuracy monitoring, drift detection, and intervention when things go wrong.
- Products where downtime means lost revenueEvery hour down costs you money. You need a guaranteed response time, not a best-effort arrangement.
When Services IS NOT the right choice
- You have a senior engineer with capacityYou probably don't need us. What you might benefit from is better infrastructure. Check Cloud.
- You are pre-revenue with an MVP that barely worksStart with Studio's Rescue & Ship to get it production-ready. Come back to Services once it is live.
- You need a 10-person team for a massive feature buildThat is product development, not maintenance. That is Studio territory.
- You have an internal DevOps team alreadyRedundant monitoring and conflicting incident ownership is worse than neither. Your team already has this covered.
- You want full-time embedded engineersWe work async. We are not embedded staff augmentation. If you need a full-time engineer on Slack, that is a different engagement.
The real numbers
What does ignoring maintenance actually cost?
The honest three-year scenario for a typical small business product — doing nothing vs. a consistent maintenance plan.
Scenario: Do nothing
The "free" option over 3 years
- Year 1$0 direct cost. Software works fine. Dependencies quietly age. No visible problems. You feel validated.
- Year 2First major incident. One cascading failure — a dependency conflict, a server misconfiguration, a missed security patch. Emergency freelancer: $2,000–5,000. Lost revenue from 18 hours downtime: $8,000–15,000.
- Year 3Security breach. Unpatched vulnerability exploited. Data exposure incident. Legal/compliance response: $20,000–80,000. Customer churn from lost trust: incalculable.
- Total$30,000–100,000+ in reactive costs. Plus the time cost: 3–6 months of distraction during each crisis.
Scenario: SocioFi Services
Consistent maintenance over 3 years
- Year 1$5,988–23,988/yr (Essential to Scale). Monitoring live. Weekly dependency audits. 2 security vulnerabilities patched before anyone noticed. Zero incidents.
- Year 2Same cost. One potential incident detected and resolved in 90 minutes. No downtime. No emergency freelancer. No lost revenue. You barely noticed.
- Year 3Same cost. Security audit found a critical CVE. Patched within 24 hours. No breach. No lawyers. No customer notifications. Clean bill of health.
- Total$18,000–72,000 over 3 years. Predictable. Budgetable. Zero crisis events. Full attention on building your business.
Make the right choice for your situation.
If Services sounds like a fit, start with an audit. We will assess your codebase and tell you exactly what it needs — before you commit to a plan.